Information We Collect

We may collect the following types of information:

Personal Information

When you contact us, request a consultation, register for a training course, or complete a form, we may collect:

• Full name
• Email address
• Phone number
• Business name (if applicable)
• Mailing address
• Training or service inquiries
• Any information you voluntarily provide

Technical Information

When you browse our website, we may automatically collect:

• IP address
• Browser type
• Device information
• Operating system
• Pages visited
• Time spent on our website
• Referral website
• Cookies and analytics data

How We Use Your Information

Your information may be used to:

• Respond to inquiries
• Schedule consultations or appointments
• Process training registrations
• Provide customer support
• Improve our website and services
• Send appointment confirmations
• Share educational content or promotional updates (only if you opt in)
• Maintain website security
• Comply with legal obligations

We only collect information that is reasonably necessary to provide our services.

Cookies

Our website uses cookies to improve your browsing experience. Cookies help us:

• Remember website preferences
• Analyze website traffic
• Improve website performance
• Understand visitor behavior

You can disable cookies through your browser settings. Some website features may not function properly if cookies are disabled.

Third-Party Services

We may use trusted third-party providers to help operate our business, including:

• Website hosting
• Email services
• Analytics providers
• Payment processors
• Appointment booking systems
• Customer relationship management (CRM) platforms

These providers only receive the information necessary to perform their services and are expected to protect your information.

Marketing Communications

If you subscribe to our newsletter or marketing updates, we may occasionally send information about:

• Training courses
• New beauty technologies
• Educational events
• Promotions
• Product launches
• Industry news

You may unsubscribe at any time by clicking the unsubscribe link included in our emails or by contacting us directly.

Data Security

We take reasonable administrative, technical, and physical measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction.

While no internet transmission can be guaranteed to be completely secure, we continually work to maintain appropriate safeguards.

Data Retention

We retain personal information only for as long as necessary to:

• Provide requested services
• Meet legal and regulatory requirements
• Resolve disputes
• Maintain business records

When information is no longer required, it is securely deleted or anonymized.

Your Privacy Rights

Depending on applicable Canadian privacy laws, you may have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your personal information (where permitted by law)
• Withdraw consent for marketing communications
• Request information about how your data is used

To exercise these rights, please contact us using the information below.

Children's Privacy

Dermaloxy's website and services are intended for adults and beauty professionals. We do not knowingly collect personal information from children under the age of 13.

If we become aware that such information has been collected, we will promptly delete it.

External Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of external websites. We encourage you to review their privacy policies before providing personal information.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our services, legal requirements, or business practices.

The updated version will always be posted on this page with the revised effective date.